ats@atstelecoms.com.au
1300 138 287

VoIP Phone System

“Voice over IP (VoIP) has become increasingly popular because it allows for extremely cheap long-distance and international calls,
so businesses with a VoIP phone system have the capabilities to provide significant cost savings and other benefits.”

VOIP is progressively becoming an important part of telecommunications. Using this new technology, regular voice calls are sent over a computer network as opposed to the previous use of traditional phone lines.

A VoIP phone system requires a regular phone, an adapter, broadband Internet service, and a subscription to a VoIP service. When you place a call, it is sent over the Internet as data until it nears the recipient’s destination. Then the call is translated back into a more traditional format and completes the trip over standard phone lines.

The major reason that a VOIP phone system (also known as Internet telephony) has become extremely popular and enticing it because it allows for extremely cheap long-distance and international calls so businesses with a VoIP phone system have the capabilities to provide significant cost savings and other benefits.

VoIP Phone System Installation

ATS includes the cost of your VoIP phone system installation in its pricing and will try to meet any deadlines that you require. (Note: Telstra has an approximate lead time of 10 business days to add or remove lines and 20 days for ordering of integrated services digital network lines).

Our lead time for installation is normally five working days once we receive your authorisation and deposit. However, we can adjust our installation schedules if necessary. Our Technical Support Team conducts all installations. Each team member holds an Austel licence and has extensive experience helping clients with telephony projects.

As part of the VoIP phone system installation, we will:

  • Install primary equipment for your VoIP phone system
  • Connect to and reconnect existing cabling
  • Program your new VoIP phone system or PABX system
  • Train users and managers in the new system
  • Provide documentation required by Telstra to order or remove lines
  • Offer maintenance and help desk facilities for your VoIP phone system

We recommend you use a dedicated 10 amp power supply for your for your VoIP phone system.

Note: The above cabling and installation does not cover or include building block cabling, conduits or penetrating concrete and building walls, unless specified.

Existing cabling: Each quote includes reconnection of existing extension points but does not allow for relocation of extension points or labour and parts costs for laying new extension points, unless specified.

For any advice or help to order the best VOIP phone system for your business, please contact the ATS team.