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Advanced Telecommunication Systems is a Telstra Dealer

Handsets by Hybrex, Avaya, Alcatel, Doro, Niksuko & more

Advanced Telecommunication Systems

Installation and Training


Installation of the proposed telephony system has been included in our pricing and we will endeavour to meet any time frame that you require. (New lines, or removal of lines, have an approximate Telstra lead time of 10 business days and 20 days for ordering of ISDN.) 

Our lead time for installation is normally 5 working days from receipt of your official authorisation and deposit. However, installation times can be adjusted and rearranged schedules can be applied to a mutual satisfaction.

We recommend that a dedicated 10 amp power point is made available for the system.

Installation is conducted and carried out by ATS Technical Support Team, all of whom are Austel licensed and experienced in client requirements.

Installation covers the following:

  • Reconnection of and to existing cabling
  • Installation of main equipment
  • System programming
  • User (staff and management) training
  • Documentation required by Telstra and the ordering or removal of lines
  • Maintenance and help desk facilities

Note: The above cabling and installation does not cover or include building block cabling, conduits or concrete and building walls penetrations unless specified.

Existing cabling: This quotation allows for reconnection of existing extension points and does not allow for relocation of extension points or labour and parts costs for the laying of new extension points unless itemised in the quotation.




Telephone system training sessions are ideal for new staff and serve as excellent refreshers for existing staff, or when your business has gone through personnel, procedural or organisational changes.


ATS provide tailored end user telephone system training onsite, enabling your staff to take advantage of the many features of your current telephone system and maximizing the benefits for your business needs.


Our team of training staff has extensive knowledge and expertise in many major brand telephone systems, and can train any user, at any level, in all industries. Allow ATS help maximise the efficiency of your telephony solution, through our systems training. Where applicable we will cover programming and configuration basics, phone and voice mail systems, speed numbers, call pick up, conferencing, call transfer and call screening just to name a few.


Call ATS today to book your pre-training consultation with an ATS trainer to assist you to determine what functions of your phone system will be most relevant to the efficient running of your core business.




For any orders or enquires please contact ATS on 1300 138 287 or email the ATS Sales team.

At Advanced Telecommunication Systems we can provide you with the best prices on It and telephony equipment, manage your voice data and electrical cabling needs and provide full installation, training and maintenance.
Please note that pricing and availability on listed products are subject to change.