Advanced Telecommunication Systems

Call Center / CTI Solutions

In these competitive times, Call Centres play an increasingly important part in many organisations.  They play a vital role in many areas of today's businesses from customer contact and support centres to collection centres.  ATS understands the specific needs of call centres, and can provide the right equipment for your business.

Our solutions are based around your unique requirements.  We bring together a range of options from a standard PABX utilising UCD/ADC groupings to complex skills based routing, and predictive dialling. We can also offer Natural Voice Recognition, Voice Over IP and web applications, depending on the exact requirements of your business.

For further information please contact ATS on 1300 138 287 or email the ATS Sales team.