Advanced Telecommunication Systems

Avaya has been supplying telephone systems to the Australian market for over 20 years. The current range of Key Telephone Systems include:

• Avaya Index Series - for up to 1,500 Ports (IP enabled)
• Avaya IP Office Series- for up to 256 Ports (IP enabled)
• Avaya Digital handsets

Avaya is a global leader and innovator in enterprise communications serving customers who require superior communications to power their business. Over 90% of FORTUNE 500® businesses, as well as government organisations, rely on Avaya for secure network infrastructures and reliable voice and data applications that power faster decisions, profitable transactions, and closer relationships between customers, employees and suppliers. Our award winning solutions for the customer-centric economy include: converged voice and data networks, Customer Relationship Management, and unified communication; all supported by Avaya Labs, and our Global Services, Alliances and BusinessPartner organizations.

Small to medium businesses have many of the same challenges of larger enterprises, but have often believed that the robust functionality and benefits of a full-featured communication system were only available with a large business price tag.

You want to make it easier for your customers to reach you at all hours and increase your business without spending more money. Since communications power your company , you need a contact center solution that is fully modular and scalable, with graphical, configurable presentation of real-time and historic management information, and provides full reporting on the customer contact experience.  This will assist you in improving customer service and operating efficiency.

These capabilities, along with reliable, feature-rich technology is available to you today, satisfied by the all-in-one solution for telephony, data routing, and applications that was named one of the 2002 Products of the Year by Communications Convergence** – Avaya™ IP Office. The Avaya IP Office Family of solutions is designed to solve the complex communications challenges of the home office, small office, and medium enterprise with simple yet powerful communications tools.

For further information please contact ATS on 1300 138 287 or email the ATS Sales team.