• Message Waiting Light
• On Hook Dialling
• Receive and Make Page
• Handsfree Speech
• Headset Capability
• LCD Display
• Dual-Colour BLF
• 8 Key Direct Station Select
• 4 Context Sensitive Soft Keys
• 11 Fixed Feature Keys (Speaker, Scroll, Redial, Speed Dial, Hold, Answer/Release, Mute, Divert, No Calls, Group, Program)
• Wall Mountable
• Hearing Aid Compatible

Click here to view the Avaya IP Office Series 20 Fact Sheet

• Message Waiting Light
• On Hook Dialling
• Receive and Make Page
• Hands Free Speech
• Headset Capability
• LCD Display (Custom Large Call Information Widow and 2x16 Alphanumeric Display)
• 8 Key Direct Station Select
• 4 Context Sensitive Soft Keys
• 11 Fixed Feature Keys (Speaker, Scroll, Redial, Speed Dial, Hold, Answer/Release, Mute, Divert, No Calls, Group, Program)
• Wall Mountable

Click here to view the Avaya IP Office Series 20 Fact Sheet

• Message Waiting Light
• On Hook Dialling
• Receive and Make Page
• Headset Capability
• LCD Display
• Dual-Colour BLF
• 8 Key Direct Station Select
• Log On/Log Off To Register Each Agents Shift Duration
• 11 Fixed Feature Keys (View, Scroll, Redial, Speed Dial, Hold, Answer/Release, Mute, Log On/Log Off, Busy Not Available, Busy Wrap Up, Program)
• 4 Context Sensitive Soft-Keys

Click here to view the Avaya IP Office Series 20 Fact Sheet

• Message Waiting Light
• On Hook Dialing
• Receive and Make Page
• Hands Free Speech
• Headset Capability
• Wall Mountable
• Hearing Aid Compatible
• 6 Fixed Feature Keys

Click here to view the Avaya IP Office Series 20 Fact Sheet

The 20DS works in association with 20 series display terminals and each 20DS provides the phone with an additional 42 Direct Station Select keys and dual-color Busy Lamp Field. Several 20DSs can be associated with IP Office display terminals. Linking kits are provided to link the 20DS to the display terminal and any additional 20DS units. Each 20DS requires its own extension port and an AC (mains) power socket and 48 programmable keys.